Naseem Dada Mobile App

Support is crucial for sales

Building a solid customer base requires more than just sales. That’s why mangafruit suggested expanding mobile application that was requested by Naseem Al Dadda Company to contain a more pleasant experience for after sales services. These services included live chat to discuss with an expert how to use the applications. mangafruit also integrated a ticketing system that allowed people to send in a maintenance request.

About the client

Nassim Dada & Partner Co. is considered as one of the major producers & importers of consumer appliances in Jordan. Partnering with Arcelik A.S; Turkish owner of the brand BEKO for to assemble washing machines in Qastal factory , as well as importing all other company’s products that are manufactured in the largest company’s factories in Turkey, Furthermore, Nassim Dada & partner Co is an agent for Elba; one of the most important Italian cooking companies, with the Freestanding Gas & electric ovens line ups, Built in Gas & electric ovens & Hoods, It’s also the owner of SONA brand which is a major player in small kitchen appliances & devices seasonal summer and winter products.